Customer Relationships Audit

A preconfigured, comprehensive AI solution that, drawing on CRM system data, will analyse and help optimise communication strategies to improve customer relationships and increase ROI (ROI).

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A ready-to-use AI service for customer relationship audit

Developing the right customer communication strategy is critical in a fiercely competitive business environment. Customer Relationships Audit provides the tools you need for strategic analysis and draws up a roadmap containing recommendations to help you improve communication and build more efficient customer relationships.
The framework-designed software platform uses CRM data to:

evaluate the various factors affecting communication with customers;
perform advanced customer segmentation depending on business objectives;
evaluate the effectiveness of different marketing and communication strategies (attraction, retention, upselling/cross-selling).

Audit takes 1-3 weeks, depending on the amount of data.

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Benefits of Customer Relationships Audit

Valuable business insights

Customers who use our AI-Engine as a Sevice, a preconfigured AI solution on Colobridge platform, can get the audit service for a minimum initial investment. Customers who use our AI-Engine as a Sevice, a preconfigured AI solution on Colobridge platform, can get the audit service for a minimum initial investment.

Business-specific recommendations

After an audit, you get a range of customised recommendations tailored to your business specifics on developing an effective communication strategy for customer relations.

A detailed roadmap

You’ll get a high-level, analysis-driven roadmap to help you set priorities and choose the best strategy for improving customer relationships.

Extended customer relationship strategy

You can use the audit findings to improve your approach to managing customer relationships, focus on upselling and cross-selling, and boost revenues.

Why Colobridge

Machine learning via SaaS model. Neither technical skills nor a team required

Provider will ensure easy deployment and maintenance

Pay-as-you-go cloud computing

Easy to scale as data volumes increase

Reviews and our clients

During our cooperation, Colobridge GmbH has proved itself as a reliable partner with profound competencies in IT services. Individual approach to the client, flexibility and readiness for customized solutions make Colobridge GmbH stand out from the other providers.

Yaroslav Tkachenko

Head of IT Support, StarLadder

Colobridge has proved itself as a reliable and professional partner in the field of information technology services. Services are provided in compliance with deadlines, quality indicators, as well as in a timely and professional manner.

Serhiy Bobylev

Manager of Tender Procedures Department, DTEK Dnipro Electricity Networks JSC

Meet Our Clients

Customer Relationships Audit features and opportunities

Universal audit framework

Use it to pinpoint gaps and refine your current strategy, optimise your marketing efforts, measure future improvements and track the efficiency of internal strategies over time, and optimise resources (time and money) to implement priority strategies.

Resource estimation matrix

Use the resource estimation matrix to balance efforts, add value to the proposed improvements, and classify tasks into classes to make implementation more efficient.

Scalable and flexible settings

The recommendations you get can be tailored to suit the specific needs of any business. Such guidance can be scaled and adapted as the business grows and develops.

Reliability Confirmed by Certificates